Our privacy and cookies policies
If our services are of interest to you, you can contact us in the knowledge that we respect your privacy and will always keep your details secure. We need information from you if we’re to understand your requirements, but will never abuse your trust by passing that information on to anybody else, or using it out of context.
Keeping your personal details secure
We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall from the outside world. We use secure socket layer software (SSL) to encrypt all of your personal information including your name and address. Your credit card numbers are input in and processed directly by the HSBC Bank security page. We have no access to your credit card information.
We promise that:
- Your contact details will never be passed by us to a third party.
- We will only record the details you give us so that we can provide you with an efficient service.
- We will keep you advised of our services (via post or email) only at a level that you have opted in to, and to which you retain the right to opt-out of at any time.
Opting out of postal or email communications
We hope that you find our information useful. If you don’t, call us on +44 (0)1865 310431 or email firstname.lastname@example.org and we will remove your details from our subscriber list(s).
What are cookies? Cookies are tiny text files stored in your computer’s browser by any website storing personal information given by you in order to deliver an order or a service that you’ve chosen. They are not harmful to your computer and are usually just a simple text string used to keep track of what you put in your shopping cart, and which products and pages you have looked at. You can turn them off, but should be aware that this would limit some of the services that we can only deliver with them.
If you’d like to find out more, www.aboutcookies.org has detailed information.